Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at Mountain Shadows?
A: Yes, cribs are available for guests staying at Mountain Shadows Resort Scottsdale (at no fee).
Q: Are down/feather pillows available at Mountain Shadows?
A: Yes, down/feather pillows are available at Mountain Shadows Resort Scottsdale upon request.
Q: Are foam pillows available at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale features foam pillows in all guest rooms.
Q: Are luxury linen types available at Mountain Shadows?
A: No, luxury linen types are not available at Mountain Shadows Resort Scottsdale. The resort features 300-sheet-count linens.
Q: Are rollaway beds available at Mountain Shadows?
A: Yes, rollaway beds are available at Mountain Shadows Resort Scottsdale for $25 per stay (based on availability).
Q: Are sofa beds available at Mountain Shadows?
A: No, sofa beds are not available at Mountain Shadows Resort Scottsdale.
Q: Is a down/featherbed available at Mountain Shadows?
A: No, a down/featherbed is not available at Mountain Shadows Resort Scottsdale.
Q: Is a duvet available at Mountain Shadows?
A: All guestrooms at Mountain Shadows Resort Scottsdale feature duvets.
Q: Is a pillow-top mattress available at Mountain Shadows?
A: Yes, a pillow-top mattress is available at Mountain Shadows Resort Scottsdale.
Q: Is a portable play yard-type crib available at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers pack-and-plays (also known as portable play yard-type cribs) at no charge.
Q: Is a traditional crib available at Mountain Shadows?
A: Yes, cribs are available for guests staying at Mountain Shadows Resort Scottsdale (at no fee).
Q: What is the fee for a crib at Mountain Shadows?
A: Cribs are available at Mountain Shadows Resort Scottsdale for free (based on availability).
Q: What is the thread count of the bed linens provided at Mountain Shadows?
A: The bed linens at Mountain Shadows Resort Scottsdale have a thread count of 300.
Guest Services
Q: Are complimentary toll-free calls available at Mountain Shadows?
A: Yes, complimentary toll-free calls are available at Mountain Shadows Resort Scottsdale.
Q: Do you have to be a hotel guest to visit the Mountain Shadows or dine at the restaurants?
A: No, you do not have to be a hotel guest to dine at Hearth '61 or Rusty's, book a tee time at The Short Course, or enjoy The Citizens Club pool area at Mountain Shadows Resort Scottsdale.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale offers day passes, daybeds and cabanas for rent at The Citizens Club pool. Access to the Sunset Pool is limited to overnight resort guests and members only.
Q: Does Mountain Shadows deliver a complimentary newspaper to guest rooms?
A: Mountain Shadows Resort Scottsdale does not deliver complimentary newspaper to guest rooms. Newspapers are available in the lobby.
Q: Does Mountain Shadows offer a complimentary newspaper in the lobby?
A: Yes, Mountain Shadows Resort Scottsdale offers a complimentary newspaper in the lobby.
Q: Does Mountain Shadows offer babysitting services?
A: Yes, Mountain Shadows Resort Scottsdale can assist in organizing babysitting services.
Q: Does Mountain Shadows offer complimentary coffee in lobby?
A: Yes, Mountain Shadows Resort Scottsdale offers complimentary coffee at Rusty's (not specifically in the lobby area).
Q: Does Mountain Shadows offer complimentary in-room coffee or tea?
A: Yes, Mountain Shadows offers complimentary in-room coffee as part of the amenities included with the resort fee.
Q: Does Mountain Shadows offer complimentary long distance calls?
A: No, complimentary long distance calls are not available at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows provide complimentary concierge desk service?
A: Yes, Mountain Shadows Resort Scottsdale provides a concierge service to assist guests with planning their stay, including recommendations for local activities, dining, and transportation arrangements.
Q: Is a safe deposit box available at Mountain Shadows?
A: Yes, Mountain Shadows provides a laptop-sized safe in their guestrooms and suites for secure storage.
Q: Is a voltage converter available at Mountain Shadows?
A: No, a voltage converter is not available at Mountain Shadows Resort Scottsdale.
Q: Is an electrical adapter available at Mountain Shadows?
A: No, an electrical adapter is not available at Mountain Shadows Resort Scottsdale.
Q: Is grocery shopping service available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer grocery shopping service.
Q: Is same-day dry cleaning available at Mountain Shadows?
A: Same-day dry cleaning is available at Mountain Shadows Resort Scottsdale Monday through Friday; items received by 8:00 a.m. are returned by 5:00 p.m. Simply fill out the provided slip in the room and contact the front desk for laundry service.
Q: Is the front desk open 24 hours at Mountain Shadows?
A: The front desk at Mountain Shadows Resort Scottsdale is open 24 hours.
Q: Is there a concierge or guest services desk available at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale has a concierge service available to assist guests. The concierge can provide expert guidance on local attractions, hiking trails, dining options, and help plan a personalized experience in the Phoenix area.
Q: Is valet cleaning available everyday at Mountain Shadows?
A: Same-day dry cleaning is available at Mountain Shadows Resort Scottsdale Monday through Friday; items received by 8:00 a.m. are returned by 5:00 p.m. Simply fill out the provided slip in the room and contact the front desk for laundry service.
Q: Is valet dry cleaning available at Mountain Shadows?
A: Same-day dry cleaning is available at Mountain Shadows Resort Scottsdale Monday through Friday; items received by 8:00 a.m. are returned by 5:00 p.m. Simply fill out the provided slip in the room and contact the front desk for laundry service.
Q: Is wake-up call service available at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers a wake-up call service.
Q: What languages are spoken by the staff at Mountain Shadows?
A: The staff at Mountain Shadows Resort Scottsdale speaks English, with some team members speaking Spanish or French.
Room Entertainment
Q: Do the rooms at Mountain Shadows come with an AM/FM clock radio?
A: The rooms at Mountain Shadows do not list an AM/FM clock radio among their amenities.
Swimming Pools
Q: Are floatation devices allowed in the pool at Mountain Shadows?
A: No, flotation devices are not permitted in the pool areas at Mountain Shadows Resort Scottsdale.
Q: Are pool towels provided at Mountain Shadows?
A: Yes, pool towels are provided at Mountain Shadows Resort Scottsdale.
Q: Are there any pool restrictions at Mountain Shadows (e.g., swimwear policy)?
A: At Mountain Shadows Resort Scottsdale, pool floats, pool toys, balloons, streamers, and all types of hanging décor are not permitted in the cabanas or pool areas. Amplified music is also not permitted.
Q: Are there any poolside activities available at Mountain Shadows?
A: Poolside activities at Mountain Shadows Resort Scottsdale include seasonal live music and aqua aerobics classes.
Q: Are there lockers available at the pool or fitness center at Mountain Shadows?
A: There are lockers available at the fitness center at Mountain Shadows Resort Scottsdale.
Q: Can I bring food and drinks to the pool area at Mountain Shadows?
A: Outside food and drinks are not permitted at the pool at Mountain Shadows Resort Scottsdale.
Q: Can I host a private pool event at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers daytime private buyouts of the Sunset Pool in 4-hour increments for up to 100 guests. It also offers evening events at The Citizens Club, starting at 6 p.m. or later. Buyouts require a room rental in addition to a food and beverage minimum spend.
Q: Does Mountain Shadows have a lap pool or swim lanes?
A: Yes, Mountain Shadows offers a pool area called The Citizens Club that features two sparkling 75-foot pools suitable for invigorating laps. The adults-only Sunset Pool is not suitable for swimmoig laps.
Q: Does Mountain Shadows have a pool for fitness or water aerobics?
A: The Citizens Club Pool at Mountain Shadows Resort Scottsdale features two long pools that can be used for water aerobics or swimming laps.
Q: Does Mountain Shadows have a poolside bar or restaurant?
A: Yes, Mountain Shadows Resort Scottsdale features a poolside bar at The Citizens Club, where a menu of food and drinks are available. Food and drinks are also served at the adults-only Sunset Pool.
Q: Does Mountain Shadows have a swimming pool?
A: Yes, Mountain Shadows Resort Scottsdale has multiple swimming pools. The Citizens Club Pool features two 75-foot pools that are connected by an over-water walkway, along with cabanas, daybeds, and a pool bar. The adults-only Sunset Pool is more secluded and features daybeds along with views toward the west. Both pools offer scenic views of Camelback Mountain and the surrounding desert.
Q: Does Mountain Shadows have an age restriction for the pool?
A: There is no age restriction at The Citizens Club pool at Mountain Shadows. The Sunset Pool is for adults only, ages 18 and up.
Q: Does Mountain Shadows offer poolside cabanas for rent?
A: Yes, daybeds and cabanas are available for rent at The Citizens Club. Additionally, resort guests can rent daybeds at the adults-only Sunset Pool.
Q: Does Mountain Shadows offer poolside service or waitstaff?
A: Yes, there is poolside service at both of the Mountain Shadows Resort Scottsdale pools.
Q: Does the Mountain Shadows have a children's pool?
A: No, Mountain Shadows Resort Scottsdale does not have a children's pool. The pool amenities include an adults-only Sunset Pool and The Citizens Club pool area.
Q: Is the pool accessible to guests with disabilities at Mountain Shadows?
A: Yes, the pools at Mountain Shadows Resort Scottsdale have accessible paths of travel, accessible restrooms nearby with accessible stalls, and ADA chair lifts available, ensuring accessibility for guests with disabilities.
Q: Is the pool at Mountain Shadows indoor or outdoor?
A: The pools at Mountain Shadows Resort Scottsdale are outdoor pools, offering scenic views of Camelback Mountain and the surrounding desert landscape.
Q: Is the pool at Mountain Shadows open year-round?
A: Yes, the pools at Mountain Shadows Resort Scottsdale are open year-round.
Q: Is the pool heated at Mountain Shadows?
A: Yes, the pools at Mountain Shadows Resort Scottsdale are heated to 82 degrees.
Q: Is there a lifeguard on duty at Mountain Shadows?
A: No, there is no lifeguard on duty at Mountain Shadows Resort Scottsdale.
Fitness Facilities
Q: Are elliptical machines available at Mountain Shadows?
A: Yes, elliptical machines are available in the fitness center at Mountain Shadows Resort Scottsdale.
Q: Are fitness classes offered at Mountain Shadows?
A: The fitness center at Mountain Shadows Resort Scottsdale offers a wide range of classes such as yoga, Pilates, TRX, total-body conditioning, cardio strength, and more, catering to different fitness goals and levels. Daily classes offered in the fitness center are complimentary for resort guests. Personal training is also available for a customized experience.
Q: Are personal trainers available at the fitness center in Mountain Shadows?
A: Yes, personal trainers are available at the fitness center in Mountain Shadows Resort Scottsdale.
Q: Are there free weights at Mountain Shadows?
A: Yes, the fitness center at Mountain Shadows Resort Scottsdale features free weights.
Q: Are there weight machines at Mountain Shadows?
A: Yes, there are weight machines at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have cardiovascular equipment?
A: Yes, Mountain Shadows offers cardiovascular equipment in their fitness center, including a Peloton bike and a range of high-tech Precor equipment.
Q: Does Mountain Shadows offer exercise bikes?
A: Yes, Mountain Shadows Resort Scottsdale offers a Peloton bike in their fitness center.
Q: Does the gym at Mountain Shadows have treadmills?
A: Yes, the gym at Mountain Shadows Resort Scottsdale has treadmills.
Q: Does the Mountain Shadows have a fitness center?
A: Yes, Mountain Shadows Resort Scottsdale has a fitness center as part of The Citizens Club. It features a bright, airy workout room with equipment such as a Peloton bike, free weights, kettlebells, TRX suspension trainers, and high-tech Precor machines, all with views of the pools and Camelback Mountain. The fitness center offers a variety of classes including yoga, Pilates, and more, which are complimentary for resort guests. Personal training is also available for an additional fee.
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Q: In which year was the fitness equipment at Mountain Shadows most recently replaced?
A: The fitness equipment at Mountain Shadows Resort Scottsdale was most recently replaced in 2017.
Q: Is additional fitness equipment available at Mountain Shadows?
A: The fitness center at Mountain Shadows Resort Scottsdale offers a variety of exercise equipment including a Peloton bike, free weights, kettlebells, TRX suspension trainers, and a range of high-tech Precor machines.
Q: Is the fitness center at Mountain Shadows accessible to all guests, or only certain room categories?
A: The fitness center at Mountain Shadows Resort Scottsdale is complimentary and accessible to all resort guests, without restriction to specific room categories.
Q: Is the fitness center extensive or limited at Mountain Shadows?
A: The fitness center at Mountain Shadows Resort Scottsdale is extensive, featuring a bright, airy workout room with a variety of equipment including Peloton bikes, free weights, kettlebells, TRX suspension trainers, and high-tech Precor machines. It offers a wide range of classes such as yoga, Pilates, TRX, total-body conditioning, cardio strength, and more, catering to different fitness goals and levels. Daily classes offered in the fitness center are complimentary for resort guests. Personal training is also available for a customized experience.
Q: Is there an extra fee to use the fitness center at Mountain Shadows?
A: No, there is no extra fee to use the fitness center at Mountain Shadows Resort Scottsdale for resort guests. Fitness classes such as yoga, Pilates, and others are complimentary. However, personal training sessions are available for an additional fee.
Q: Is there strength training equipment at Mountain Shadows?
A: Yes, strength training equipment is available in the fitness center at Mountain Shadows Resort Scottsdale.
Q: What are the operating hours of the fitness center at Mountain Shadows?
A: The fitness center at Mountain Shadows Resort Scottsdale is open daily from 5:00 a.m. to 10:00 p.m.
Q: What kind of exercise equipment is available in the fitness center at Mountain Shadows?
A: The fitness center at Mountain Shadows Resort Scottsdale offers a variety of exercise equipment including a Peloton bike, free weights, kettlebells, TRX suspension trainers, and a range of high-tech Precor machines.
Q: What's the name of the fitness center at Mountain Shadows?
A: The Citizens Club at Mountain Shadows Resort Scottsdale
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at Mountain Shadows?
A: Extra pillows and blankets are not available in the rooms at Mountain Shadows Resort Scottsdale, but are available upon request.
Q: Are there any laundry service promotions or discounts at Mountain Shadows?
A: No, there are no laundry service promotions or discounts at Mountain Shadows Resort Scottsdale.
Q: Are there self-service laundry facilities available on site at Mountain Shadows?
A: No, self-service laundry facilities are not available on site at Mountain Shadows Resort Scottsdale.
Q: Can I request dry cleaning at Mountain Shadows?
A: Same-day dry cleaning is available at Mountain Shadows Resort Scottsdale Monday through Friday; items received by 8:00 a.m. are returned by 5:00 p.m. Simply fill out the provided slip in the room and contact the front desk for laundry service.
Q: Does Mountain Shadows provide laundry bags or hampers in the rooms?
A: Yes, Mountain Shadows Resort Scottsdale provides laundry bags in the rooms.
Q: Has Mountain Shadows received any official cleanliness or sanitation certification?
A: No, Mountain Shadows Resort Scottsdale has not received an official cleanliness or sanitation certification.
Q: How do I arrange laundry service at Mountain Shadows?
A: Same-day laundry service is available at Mountain Shadows Resort Scottsdale Monday through Friday; items received by 8:00 a.m. are returned by 5:00 p.m. Simply fill out the provided slip in the room and contact the front desk for laundry service.
Q: How often does housekeeping come at Mountain Shadows?
A: Housekeeping service at Mountain Shadows Resort Scottsdale is provided once per day.
Q: Is same-day laundry service available at Mountain Shadows?
A: Yes, same-day laundry service is available at Mountain Shadows Resort Scottsdale Monday through Friday for items received by 8:00 a.m. They are returned by 5:00 p.m.
Q: Is there a fee for laundry services at Mountain Shadows?
A: Yes, there is a surcharge fee for laundry services at Mountain Shadows Resort Scottsdale.
Q: Is there a nightly refresh service available at Mountain Shadows?
A: No, a nightly refresh service is not available at Mountain Shadows Resort Scottsdale.
Q: What is the turnaround time for laundry service at Mountain Shadows?
A: Same-day laundry service is available at Mountain Shadows Resort Scottsdale Monday through Friday for items received by 8:00 a.m. They are returned by 5:00 p.m.
Meeting Facilities
Q: Are meeting facilities at Mountain Shadows available for booking by non-guests?
A: Yes, the meeting facilities at Mountain Shadows are available for booking by non-guests. The resort offers a variety of indoor and outdoor event spaces suitable for meetings, receptions, and special events, and encourages contacting them to start planning something special.
Q: Can I arrange for additional meeting supplies or equipment at Mountain Shadows?
A: Yes, you can arrange for additional meeting supplies or equipment at Mountain Shadows Resort Scottsdale.
Q: Can I book meeting rooms at Mountain Shadows for a half-day event?
A: Yes, you can book meeting rooms at Mountain Shadows for a half-day event. The resort offers a variety of meeting and event spaces with flexible setup options suitable for receptions, breaks, and meetings. You can contact them directly to start planning your event.
Q: Does Mountain Shadows have meeting facilities available for events?
A: Yes, Mountain Shadows Resort Scottsdale offers a variety of meeting facilities for events, including square feet of bright indoor space and 20,000 square feet of scenic outdoor space. They have multiple indoor meeting rooms such as the Mountain View Room, Valley Room, Echo Room, Arizona Room, boardrooms (Cholla and Canyon), and the Paradise Ballroom, all equipped with modern amenities and flexible setups. Additionally, there are unique indoor spaces like the Community Room, Citizens Club Lounge, and Hearth '61 Private Dining. For outdoor events, venues include Camelback Overlook, Citizens Club Pool, Paradise Terrace, Rusty’s Patio, and Mountain Shadows Lawn, providing scenic views and versatile configurations for meetings, receptions, and dining.
Q: Does Mountain Shadows provide catering services for meetings or events?
A: Yes, Mountain Shadows offers catering services for meetings and events. Their catering team, led by renowned Chef Charles Wiley, provides a variety of options including multi-course meals, light hors d’oeuvres, creative stations, buffets, and house-made desserts. They tailor menus to suit intimate gatherings or large-scale events, ensuring a truly elevated culinary experience.
Q: Is there a dedicated event planner available for meetings at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers assistance for planning meetings and events. You can contact them to start planning something special, and they will connect with you within 48 hours to help organize your event.
Q: What is the maximum meeting space available in the largest room at Mountain Shadows?
A: The largest meeting room at Mountain Shadows Resort Scottsdale is the Paradise Ballroom, at 4,346 square feet.
Meeting Supplies
Q: Are wall charts available at Mountain Shadows?
A: Wall charts are available at Mountain Shadows Resort Scottsdale.
Reservations Policies
Q: Can I make a reservation without a credit card at Mountain Shadows?
A: Mountain Shadows Resort requires an advanced authorization on all forms of payment at check-in, which is typically recommended to be a credit card. While debit cards are accepted, using one may result in your financial institution placing a hold equal to twice the estimated charges for up to 10 days after check-out. The payment method provided at check-in will be used to settle all charges unless pre-existing billing terms are in place. Therefore, making a reservation without a credit or debit card is not supported.
Q: Can I pay for the deposit with a credit card at Mountain Shadows?
A: Yes; a credit card is required to pay for the deposit (if applicable) at Mountain Shadows Resort Scottsdale. A credit card is always required to reserve a room.
Q: Do children stay free at Mountain Shadows?
A: Yes, children stay free at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows accept credit card authorization forms?
A: Yes, Mountain Shadows Resort Scottsdale accepts credit card authorization forms as part of their payment process.
Q: Is a credit card required to secure my rate at Mountain Shadows?
A: A payment card is required to secure your rate and booking at Mountain Shadows Resort Scottsdale. Credit cards are recommended. Debit cards are accepted, but using one may result in a hold placed by the financial institution for up to 10 days after check-out.
Q: What is Mountain Shadows's policy on lost and found items?
A: Any lost items at Mountain Shadows Resort Scottsdale are brought to the lost-and-found area. The resort is not responsible for any lost or stolen items. Guests have access to in-room safes, and safety deposit boxes at no additional charge for securing their belongings. If an item is lost or stolen, it is the guest’s responsibility to contact the resort's security department to file a report and, if necessary, to make contact with the authorities.
Room Inventory
Q: Are all guestrooms at Mountain Shadows non-smoking?
A: Yes, all guestrooms at Mountain Shadows Resort Scottsdale are non-smoking. However, smoking is permitted on guestroom balconies and patios.
Q: Are connecting rooms available at Mountain Shadows?
A: Yes, connecting rooms are available at Mountain Shadows Resort Scottsdale. There are a limited number of rooms in the main resort wings that share a private door, available upon request. Several residence suite options feature multiple rooms with shared doors that can be locked or unlocked.
Q: Are smoking rooms available at Mountain Shadows?
A: No, all guestrooms at Mountain Shadows Resort Scottsdale are non-smoking. However, smoking is permitted on guestroom balconies and patios.
Q: Are there any outdoor spaces or gardens at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale features outdoor spaces. The lawn is the main outdoor area, at the center of the property, featuring dramatic Camelback Mountain views. The resort also features multiple pools and restaurant patios.
Q: Do any rooms have a balcony or patio at Mountain Shadows?
A: Most guestrooms at Mountain Shadows Resort Scottsdale feature a private patio or balcony, including all premium room types and suites. Deluxe room types do not feature a patio or balcony.
Q: How many floors does Mountain Shadows have?
A: The number of floors at Mountain Shadows Resort Scottsdale is 3.
Q: How many rooms are at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale features 220 guestrooms and suites.
Q: What are the extra person charges at Mountain Shadows?
A: The extra person charge at Mountain Shadows Resort Scottsdale is USD 25 per person per night.
Q: What is the maximum guest room occupancy at Mountain Shadows?
A: The maximum guest room occupancy at Mountain Shadows Resort Scottsdale is 4 guests. Multi-bedroom suites can accommodate up to 6 guests.
Bars
Q: Does Mountain Shadows have an on-site bar?
A: Yes, Mountain Shadows Resort Scottsdale features the Hearth '61 Bar, serving coffee, brunch, lunch, dinner and cocktails. For a more casual option, guest can visit Rusty's next to the putting green.
Q: Is the bar open for breakfast at Mountain Shadows?
A: Yes, the bar at Mountain Shadows is open during breakfast hours. It operates daily starting at 7:00 a.m., which coincides with the breakfast and brunch service times.
Q: Is the bar open for dinner at Mountain Shadows?
A: Yes, the bar is open for dinner at Mountain Shadows Resort Scottsdale.
Q: Is the bar open for lunch at Mountain Shadows?
A: Yes, the bar is open for lunch at Mountain Shadows Resort Scottsdale.
Certification
Q: Is Mountain Shadows certified by a globally recognized sustainable certification program?
A: No, Mountain Shadows Resort Scottsdale is not certified by a globally recognized sustainable certification program. The resort has many sustainability initiatives. It supports regional farmers and purveyors by strengthening local supply chain connections, contributing to the regional economy, and helping reduce transportation-related energy use and emissions. On the golf course, it features low-water Bermuda grasses, more than 1,000 moisture meters, and an advanced irrigation system that precisely distributes water throughout the course to enhance resource conservation. The resort also features water-efficient fixtures, including high-efficiency faucets, low-flow showerheads, and high-efficiency toilets, to reduce water consumption throughout the property. Filtered water stations are available for water bottle refilling, reducing the need for plastic bottles. This saves over 117,000 bottles from the landfill annually. This is just a few of the many initiatives that the resort has in place.
Hotel Security
Q: Are there security cameras in public areas at Mountain Shadows?
A: Yes, security cameras are in public areas at Mountain Shadows Resort Scottsdale.
Q: Do guests need a room key to access the floors at Mountain Shadows?
A: All residence suites at Mountain Shadows Resort Scottsdale require a room key for access. Select additional rooms also require a key. Keep your room key with you at all times for room access.
Q: Does the health club facilities (pool/gym) at Mountain Shadows require a key for entry?
A: The fitness center and pools at Mountain Shadows Resort Scottsdale do require a key for entry.
Q: Does the Mountain Shadows have guest evacuation plans in case of an emergency?
A: Yes, Mountain Shadows Resort Scottsdale has guest evacuation plans in case of an emergency.
Q: Is there 24-hour security staff on-site at Mountain Shadows?
A: Yes, there is 24-hour security staff on-site at Mountain Shadows Resort Scottsdale.
Phone & Fax Information
Local Area & Office Transportation
Q: Does Mountain Shadows offer free local transportation?
A: No, Mountain Shadows Resort Scottsdale does not offer a shuttle or free local transportation. Guests can use other transportation options to get around, as the resort is a short drive from nearby areas like Old Town Scottsdale, Arcadia, and the Biltmore neighborhoods.
Q: Is there public transportation near Mountain Shadows?
A: The nearest bus stop is at Tatum Blvd. and Lincoln Drive, .7 miles from the resort or a roughly 15-minute walk. Most guests rent a vehicle or utilize taxis or rideshare to get around the larger Paradise Valley-Scottsdale area.
Room Service
Q: Can I order from the on-site restaurant through room service at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers room service with a variety of fresh and seasonal menu options available throughout the day, including brunch, dinner, kids' meals, and late-night bites.
Q: Can I order from the on-site restaurant through room service at Mountain Shadows?
A: Yes, the Hearth '1 restaurant menu is available through room service at Mountain Shadows Resort Scottsdale, including brunch, dinner, drinks, and late-night bites.
Q: Can I request delivery of breakfast items through room service at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers breakfast through room service daily.
Q: Can I request special dietary options through room service at Mountain Shadows?
A: Yes. Vegan, vegetarian, and gluten-free options are available through room service at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer breakfast for guests?
A: Yes, Mountain Shadows Resort Scottsdale offers breakfast items for guests. Brunch is served daily at Hearth '61 and via room service, and Rusty's offers breakfast daily.
Q: Does Mountain Shadows offer contactless delivery for room service?
A: Yes, Mountain Shadows Resort Scottsdale offers contactless delivery for room service.
Q: Does Mountain Shadows offer room service?
A: Yes, Mountain Shadows Resort Scottsdale offers room service with a variety of fresh and seasonal menu options available throughout the day, including brunch, dinner, kids' meals, and late-night bites.
Q: Is there a minimum order for room service at Mountain Shadows?
A: There is no specified minimum order amount for room service at Mountain Shadows Resort Scottsdale. However, a $4 delivery fee, 22% gratuity, and sales tax will be added to each order.
Audio-Visual Equipment
Q: Are film projectors with screens available at Mountain Shadows?
A: Yes, film projectors with screens are available at Mountain Shadows Resort Scottsdale.
Q: Are microphones available at Mountain Shadows?
A: Yes, microphones are available at Mountain Shadows Resort Scottsdale.
Q: Are TVs available at Mountain Shadows?
A: Yes, HD TVs are available at Mountain Shadows Resort Scottsdale.
Q: Are video cameras available at Mountain Shadows?
A: Yes, video cameras are available at Mountain Shadows Resort Scottsdale.
Q: Can I reserve audio-visual equipment at Mountain Shadows?
A: Yes, you can reserve audio-visual equipment at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer audio-visual equipment?
A: Yes, audio-visual equipment is offered at Mountain Shadows Resort Scottsdale.
Q: Is videoconferencing available at Mountain Shadows?
A: Yes, videoconferencing is available at Mountain Shadows Resort Scottsdale.
Check-in/out Policies
Q: Can I check in digitally at Mountain Shadows before arriving at the hotel?
A: No, you cannot check in digitally at Mountain Shadows Resort Scottsdale before arriving at the hotel.
Q: Can I check in digitally for multiple rooms at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale in Paradise Valley does not have a digital key option.
Q: Can I request early check-in or late check-out at Mountain Shadows?
A: Yes, you can request early check-in or late check-out at Mountain Shadows Resort Scottsdale.
Q: Can I use my mobile phone for digital check-in at Mountain Shadows?
A: No, you cannot use your mobile phone for digital check-in at Mountain Shadows Resort Scottsdale. Digital check-in is not offered.
Q: Does Mountain Shadows offer digital check-in?
A: Mountain Shadows Resort Scottsdale does not offer digital check-in.
Q: Does Mountain Shadows require an app for digital check-in?
A: No, Mountain Shadows Resort Scottsdale in Paradise Valley, Arizona does not require an app for digital check-in.
Q: How can I complete digital check-in at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer digital check-in.
Q: Is a check-in kiosk available at Mountain Shadows?
A: No, a check-in kiosk is not available at Mountain Shadows Resort Scottsdale in Paradise Valley, Arizona.
Q: Is direct billing available at Mountain Shadows?
A: Direct billing is available for groups at Mountain Shadows Resort Scottsdale.
Q: Is express check-in available at Mountain Shadows?
A: No, express check-in is not available at Mountain Shadows Resort Scottsdale.
Q: Is express check-out available at Mountain Shadows?
A: No, express check-out is not available at Mountain Shadows Resort Scottsdale.
Q: Is there a digital key option available after checking in online at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale in Paradise Valley does not have a digital key option.
Q: What documents or information do I need for digital check-in at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer digital check-in.
Q: What is the early departure charge at Mountain Shadows?
A: The standard early departure charge at Mountain Shadows Resort Scottsdale is one night's room rate, tax and resort fee. However, some rate plans are fully prepaid, meaning no refund is provided with early departure.
Q: What is the minimum age required for check-in at Mountain Shadows?
A: The minimum age required to book a room and check-in at Mountain Shadows is 21.
Q: What is the procedure for after-hours check-in at Mountain Shadows?
A: There are no special procedures for after-hours check-in at Mountain Shadows Resort Scottsdale; simply visit the front desk at anytime to check-in. The front desk is staffed 24 hours per day. If you are arriving after midnight, please call the resort to alert them to your arrival time.
Q: What time is digital check-in at Mountain Shadows?
A: The guaranteed check-in time at Mountain Shadows Resort Scottsdale is 4:00 p.m.
Q: When is check-in at Mountain Shadows?
A: Check-in at Mountain Shadows Resort Scottsdale is guaranteed at 4:00 p.m.
Q: When is check-out at Mountain Shadows?
A: Check-out at Mountain Shadows Resort Scottsdale is at noon.
Property Lookup
Q: What is the longitude (in degrees) of Mountain Shadows?
A: The longitude of Mountain Shadows Resort Scottsdale is -112.0228525495 degrees.
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at Mountain Shadows to block out light?
A: Yes, all guestrooms at Mountain Shadows Resort Scottsdale feature blackout curtains that block out light.
Q: Are pay-per-view movies available on the in-room TVs at Mountain Shadows?
A: Yes, pay-per-view movies are available on the in-room TVs at Mountain Shadows Resort Scottsdale.
Q: Are smart TVs available in the rooms at Mountain Shadows?
A: Smart TVs are available in all guestrooms and suites at Mountain Shadows Resort Scottsdale.
Q: Are there USB charging ports available in the guest rooms at Mountain Shadows?
A: Yes, USB charging ports are available in the guest rooms at Mountain Shadows Resort Scottsdale.
Q: Can I control the temperature in my room at Mountain Shadows?
A: Yes, the temperature is controlled individually within each guestroom at Mountain Shadows Resort Scottsdale.
Q: Do guest rooms at Mountain Shadows include a seating area with a sofa or chair?
A: Standard guestrooms at Mountain Shadows Resort Scottsdale do not feature a separate seating area, but they do offer a chair next to a desk, plus a more cozy chair. Immerse Premium Guestrooms and Garden Premium Guestrooms feature a chaise lounge instead of a second chair. Suites feature separate seating areas that include sofas and chairs.
Q: Do the guest rooms have air-conditioning at Mountain Shadows?
A: All guest rooms at Mountain Shadows Resort Scottsdale feature air conditioning, with the temperature control set within each room.
Q: Do the rooms at Mountain Shadows have alarm clocks?
A: Yes, all guestrooms at Mountain Shadows Resort Scottsdale feature alarm clocks.
Q: Does Mountain Shadows have ceiling fans?
A: No, Mountain Shadows Resort Scottsdale does not have ceiling fans.
Q: Does Mountain Shadows have chromecast in guest rooms?
A: Yes, Mountain Shadows Resort Scottsdale has Chromecast in guest rooms.
Q: Does Mountain Shadows offer a mini-bar for a fee?
A: Yes, Mountain Shadows Resort Scottsdale offers a mini-bar with beverages and snacks available for purchase.
Q: Does Mountain Shadows offer a wet bar in the room?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature a wet bar. The Camelback Suite does feature a wet bar, and residence suites feature full kitchens.
Q: Does Mountain Shadows offer access to cable or streaming TV services?
A: Mountain Shadows Resort Scottsdale features access to cable as well as streaming.
Q: Does Mountain Shadows offer an in-room coffee/tea maker?
A: Yes, Mountain Shadows Resort Scottsdale offers in-room coffee as part of the amenities included with the stay.
Q: Does Mountain Shadows offer bottled water in the room as a complimentary service?
A: No, bottled water is not offered in the room as a complimentary service at Mountain Shadows Resort Scottsdale. However, multiple filtered-water stations are available.
Q: Does Mountain Shadows offer outdoor space in the rooms?
A: All "Premium" guest rooms at Mountain Shadows Resort Scottsdale feature a private patio or balcony. "Deluxe" guest rooms do not feature any outdoor space.
Q: Does Mountain Shadows provide an in-room safe?
A: Yes, Mountain Shadows Resort Scottsdale provides a laptop-sized safe in all guestrooms and suites.
Q: Does Mountain Shadows provide instant hot water?
A: Yes, Mountain Shadows Resort Scottsdale provides instant hot water. A tea kettle can be provided upon request. Additionally, the filtered-water station in the ballroom prefunction space features hot water.
Q: Is a washer/dryer available in guest rooms at Mountain Shadows?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature a washer/dryer. Washer/dryers are featured in all residence suites.
Q: Is air-conditioning individually controlled in the room at Mountain Shadows?
A: Yes, air-conditioning is individually controlled in the guestrooms at Mountain Shadows Resort Scottsdale.
Q: Is there a fireplace in the rooms at Mountain Shadows?
A: The rooms at Mountain Shadows Resort Scottsdale do not feature fireplaces.
Event Planning Services
Q: Does Mountain Shadows offer event planning services?
A: Yes, Mountain Shadows offers event planning services. They encourage contacting them to start planning memorable events and provide support to create special occasions. They also require a wedding coordinator or planner for weddings, who must be selected from their preferred list to ensure smooth execution.
MESH Data
Q: Does Mountain Shadows have any sustainability initiatives?
A: Mountain Shadows Resort Scottsdale has many sustainability initiatives. It supports regional farmers and purveyors by strengthening local supply chain connections, contributing to the regional economy, and helping reduce transportation-related energy use and emissions. On the golf course, it features low-water Bermuda grasses, more than 1,000 moisture meters, and an advanced irrigation system that precisely distributes water throughout the course to enhance resource conservation. The resort also features water-efficient fixtures, including high-efficiency faucets, low-flow showerheads, and high-efficiency toilets, to reduce water consumption throughout the property. Filtered water stations are available for water bottle refilling, reducing the need for plastic bottles. This saves over 117,000 bottles from the landfill annually. This is just a few of the many initiatives that the resort has in place.
Q: Does Mountain Shadows measure water usage per room night?
A: Mountain Shadows Resort Scottsdale does not measure water usage per room night.
Q: Does Mountain Shadows participate in any green programs?
A: Mountain Shadows Resort Scottsdale has many sustainability initiatives. It supports regional farmers and purveyors by strengthening local supply chain connections, contributing to the regional economy, and helping reduce transportation-related energy use and emissions. On the golf course, it features low-water Bermuda grasses, more than 1,000 moisture meters, and an advanced irrigation system that precisely distributes water throughout the course to enhance resource conservation. The resort also features water-efficient fixtures, including high-efficiency faucets, low-flow showerheads, and high-efficiency toilets, to reduce water consumption throughout the property. Filtered water stations are available for water bottle refilling, reducing the need for plastic bottles. This saves over 117,000 bottles from the landfill annually. This is just a few of the many initiatives that the resort has in place.
Business & Fax Services
Q: Are shipping and courier services available at Mountain Shadows?
A: Yes, shipping and courier services are available at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have an on-site business center?
A: Mountain Shadows Resort Scottsdale does not have an on-site business center. The front desk is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks.
Q: Does Mountain Shadows have printing services?
A: Yes, printing services are available at Mountain Shadows Resort Scottsdale. The front desk is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks.
Q: Does Mountain Shadows offer computer services?
A: The Mountain Shadows Resort Scottsdale front desk team is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks. Computers are not available for guest use.
Q: Does Mountain Shadows offer copying services?
A: Yes, Mountain Shadows Resort Scottsdale offers copying services. The front desk team is happy to assist with small copying jobs as well as scanning. Please note that the resort team cannot handle USB sticks.
Q: Does Mountain Shadows offer meeting rooms or conference facilities?
A: Yes, meeting rooms and conference facilities are offered at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows provide fax services?
A: Yes, fax services are provided at Mountain Shadows Resort Scottsdale.
Q: Is there a charge for using business services at Mountain Shadows?
A: There is no charge for business services at Mountain Shadows Resort Scottsdale. The front desk is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks.
Q: Is Wi-Fi available in meeting spaces at Mountain Shadows?
A: Yes, the meeting spaces at Mountain Shadows are equipped with the latest technology, which includes Wi-Fi availability.
Q: Is wired Ethernet connectivity available in the business center at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have an on-site business center. The front desk is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks.
Q: What are the business center hours at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have an on-site business center. The front desk is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: Can parents participate in activities at the kids program at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: Do I need to make a reservation for the kids program at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: Does Mountain Shadows offer a kids program?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: Does Mountain Shadows offer childcare or supervision outside of the kids program hours?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: Is the kids program at Mountain Shadows open year-round?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: Is there an additional fee for the kids program at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Q: What activities are available at the kids program at Mountain Shadows?
A: Activities available at the kids program at Mountain Shadows in Paradise Valley, Arizona include: Arts and crafts, Outdoor play and adventures (including hiking and nature walks), Lawn and outdoor games, Table tennis (ping pong), Cornhole, Golf (including lessons), Swimming, Cabanas for rent, Kid-friendly dining / Family-style meals, Baking and food preparation, Practical life & self-care activities (pouring, spooning, dressing, washing, tidying, independent feeding), Observing the fish tank, Games (general), Puzzles, Scavenger hunts, Movie time, Seasonal activities, Themed activities, and Educational programs.
Q: What age range is the kids program at Mountain Shadows designed for?
A: Mountain Shadows Resort Scottsdale does not offer a kids program.
Sources: [1]
Q: What are the hours of operation for the kids program at Mountain Shadows?
A: Mountain Shadows Elementary (1st–6th & Full Day Kindergarten) Mon–Thu 08:25-15:05 - Mountain Shadows Elementary (1st–6th & Full Day Kindergarten) Fri 08:25-12:30
Sources: [1]
Q: What offsite activities are available near Mountain Shadows?
A: Offsite activities available near Mountain Shadows in Paradise Valley, Arizona include: Camelback Mountain (hiking), Piestewa Peak (hiking), Echo Canyon Trail, Cholla Trail, Phoenix Mountains Preserve, South Mountain Park, McDowell Sonoran Preserve, Hiking (general), Desert Botanical Garden, Heard Museum, Scottsdale Museum of Contemporary Art (SMoCA), Scottsdale Fashion Square (shopping), Old Town Scottsdale (shops, restaurants, nightlife), Scottsdale Arts District / Galleries, Thursday/Thursday-night ArtWalks (Scottsdale ArtWalk), Taliesin West (Frank Lloyd Wright), Western Spirit: Scottsdale's Museum of the West, Phoenix Zoo, Salt River Tubing, Hot air balloon rides over the Sonoran Desert, Wild Bunch Desert Guides (guided desert tours), Topgolf, Golf (nearby/offsite) — includes specific clubs, Troon North Golf Club, Grayhawk Golf Club, The Phoenician Golf Club, Camelback Golf Club, McCormick Ranch Golf Club, Spa experiences (Scottsdale/Phoenix), Dining (restaurants), Nightlife, Shopping (general), Galleries (art galleries), Mountain biking, Horseback riding, and Sunset yoga / Yoga on the lawn.
Core Information
Q: Does Mountain Shadows have a reservation link?
A: Yes, Mountain Shadows provides a reservation option with a "Book Now" feature available on their website for making reservations.
Q: How do I get in touch with Mountain Shadows?
A: Contact Mountain Shadows Resort Scottsdale at (855) 485-1417 or info@mountainshadows.com.
Q: Is Mountain Shadows open?
A: Yes, Mountain Shadows Resort is open. The resort, fully rebuilt and reopened in 2017, continues to welcome guests with its modern elegance and warm hospitality.
Q: Is the Mountain Shadows a "conversion", "Adaptive re-use" or "New build"?
A: Mountain Shadows Resort Scottsdale is a new build. It's on the site of a former historic resort, but it was completely rebuilt from the ground up in 2017.
Q: What is the guest services phone number at Mountain Shadows?
A: The guest services phone number at Mountain Shadows is (480) 624-5400.
Q: What is the website link for Mountain Shadows?
A: The official website for Mountain Shadows is https://www.mountainshadows.com.
Q: When did Mountain Shadows open?
A: Mountain Shadows Resort Scottsdale was built in 2017. It is on the site of the original Mountain Shadows, which opened in 1959 and was later demolished. The land was then sold to the company that built the brand-new resort.
Q: When was Mountain Shadows built?
A: Mountain Shadows Resort Scottsdale was built in 2017. It is on the site of the original Mountain Shadows, which opened in 1959 and was later demolished. The land was then sold to the company that built the brand-new resort.
Kitchen Amenities
Q: Are dishwashers available at Mountain Shadows?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature dishwashers. Residence suites feature full kitchens, including dishwashers.
Q: Are pots, pans, and serving dishes available in rooms at Mountain Shadows?
A: Standard guestrooms at Mountain Shadows do not feature pots, pans or serving dishes. Residence suites feature full kitchens, including pots, pans and serving dishes.
Q: Do guest rooms at Mountain Shadows have a pantry area?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature a pantry area. Residence suites feature full kitchens, including plenty of cabinet storage.
Q: Do guest rooms at Mountain Shadows have a microwave?
A: Standard guestrooms at Mountain Shadows Resort Scottsdale do not feature a microwave; these can be rented for $25 per stay (based on availability). Residence suites feature full kitchens, including microwaves.
Q: Do guest rooms at Mountain Shadows have a mini fridge?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature a mini fridge. One can be rented for $25 per stay, or an upgraded mini fridge with freezer is available for $40 per stay (based on availability). Residence suites feature full kitchens, including full-sized refrigerators.
Q: Do guest rooms at Mountain Shadows have a refrigerator with an ice maker?
A: Standard guestrooms at Mountain Shadows Resort Scottsdale do not feature any refrigerators. Residence suites feature full kitchens, including refrigerators with ice makers.
Q: Do guest rooms at Mountain Shadows have a toaster oven?
A: Standard guestrooms at Mountain Shadows do not feature toaster ovens. Residence suites feature full kitchens, including toaster ovens.
Q: Do guest rooms at Mountain Shadows have a water purification system for the room?
A: No, guest rooms at Mountain Shadows Resort Scottsdale do not have a water purification system for the room. However, multiple filtered-water stations are available.
Q: Do guest rooms at Mountain Shadows have conventional ovens?
A: Standard guestrooms at Mountain Shadows do not feature conventional ovens. Residence suites feature full kitchens, including conventional ovens.
Q: Do guest rooms at Mountain Shadows have dish cleaning supplies in the room?
A: Standard guestrooms at Mountain Shadows do not feature dish cleaning supplies. Residence suites feature full kitchens, including dish cleaning supplies.
Q: Do guest rooms at Mountain Shadows have eating utensils?
A: Standard guestrooms at Mountain Shadows do not feature eating utensils. Residence suites feature full kitchens, including eating utensils.
Q: Do guest rooms at Mountain Shadows have toasters?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature toasters. Residence suites feature full kitchens, including toasters.
Q: Do guest rooms have tables and chairs at Mountain Shadows?
A: All guest rooms at Mountain Shadows Resort Scottsdale feature a table/desk and chair. Suites feature additional seating options.
Q: Do rooms at Mountain Shadows have a refrigerator?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature a refrigerator. Residence suites feature full kitchens, including full-sized refrigerators.
Q: Is a stove available in rooms at Mountain Shadows?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale do not feature a stove. Residence suites feature full kitchens, including a stove.
Q: Is dishware available in rooms at Mountain Shadows?
A: Standard guestrooms at Mountain Shadows do not feature dishware. Residence suites feature full kitchens, including dishware.
Other System Information
Walk Policies
Q: Does Mountain Shadows have a walk-in policy for accommodations?
A: Mountain Shadows Resort Scottsdale accommodates walk-in stays based on availability.
Q: Does Mountain Shadows have a walk-in policy for making phone calls home or for business?
A: No, Mountain Shadows Resort Scottsdale does not have a walk-in policy for making phone calls home or for business.
Q: Does Mountain Shadows provide transportation arrangements?
A: Yes, Mountain Shadows Resort Scottsdale offers transportation arrangements through Go Rentals, the only company that meets guests at baggage claim at Phoenix Sky Harbor Airport. They provide a selection of vehicles from luxury to economy and offer personalized services to enhance travel experiences. Guests who book a stay receive a 10% discount on rentals. However, the resort itself does not have a shuttle service.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at Mountain Shadows?
A: Double vanities are available in the bathrooms at Mountain Shadows Resort Scottsdale, specifically in all residence suites and the Camelback Presidential Suite. Standard guest rooms feature a single vanity.
Q: Are hair dryers available at Mountain Shadows?
A: Yes, hair dryers are available in all guestrooms at Mountain Shadows Resort Scottsdale.
Q: Are shower-tub combinations available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guestrooms with shower-tub combinations. Most rooms exclusively feature a spacious shower. Immerse Premium Guestrooms, as well as all suites, feature separate bathtubs and showers.
Q: Are the bathrooms counters at Mountain Shadows made of marble?
A: No, the bathroom counters at Mountain Shadows Resort Scottsdale are not made of marble.
Q: Are the bathrooms shared or private at Mountain Shadows?
A: All guest rooms and suites at Mountain Shadows Resort Scottsdale feature private bathrooms. There are no shared bathrooms.
Q: Are the bathtub and whirlpool separate at Mountain Shadows?
A: There is no whirlpool in the guest rooms at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have a Hinoki tub?
A: No, there are no Hinoki tubs at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have bathtubs with spray jets?
A: No, there are no bathtubs with spray jets at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have oversized bathtubs?
A: Yes, there are oversized bathtubs at Mountain Shadows Resort Scottsdale, specifically in all residence suites, Immerse Premium Guestrooms, and the Camelback Presidential Suite. Standard guestrooms do not feature a bathtub but instead feature an oversized glass shower.
Q: Does Mountain Shadows have rooms with only bathtubs?
A: No, there are no rooms with only bathtubs at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have separate tubs and showers?
A: Most rooms at Mountain Shadows Resort Scottsdale exclusively feature a spacious shower. Immerse Premium Guestrooms, as well as all suites, feature separate bathtubs and showers.
Q: Does Mountain Shadows have walk-in wardrobes or closets?
A: Standard guestrooms at Mountain Shadows Resort Scottsdale do not feature walk-in closets. Residence suites and the Camelback Suite do feature walk-in closets.
Q: Does Mountain Shadows offer shower-only bathrooms?
A: Yes, shower-only bathrooms are offered at Mountain Shadows Resort Scottsdale. Immerse Premium Guestrooms and all suites feature bathrooms with showers and separate bathtubs.
Q: Does Mountain Shadows provide slippers for guests?
A: Slippers are available upon request at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows provide weight scales?
A: Mountain Shadows Resort Scottsdale provides a weight scale at the fitness center.
Q: How many closets are available in the rooms at Mountain Shadows?
A: Standard guest rooms at Mountain Shadows Resort Scottsdale feature one closet.
Q: Is a bathrobe provided at Mountain Shadows?
A: Yes, a plush bathrobe is provided at Mountain Shadows, with slippers available upon request.
Q: Is a trouser or pant press available at Mountain Shadows?
A: No, a trouser or pant press is not available at Mountain Shadows Resort Scottsdale.
Q: Is an iron and ironing board available in the guest rooms at Mountain Shadows?
A: Yes, an iron and ironing board are available in the guestrooms at Mountain Shadows Resort Scottsdale.
Q: Is there a bidet at Mountain Shadows?
A: No, there are no bidets at Mountain Shadows Resort Scottsdale.
Q: Is there a laundry basket or clothes hamper at Mountain Shadows?
A: There is no laundry basket or clothes hamper at Mountain Shadows Resort Scottsdale.
Q: Is there a lighted makeup mirror in the rooms at Mountain Shadows?
A: Yes, there is a lighted makeup mirror in the rooms at Mountain Shadows Resort Scottsdale.
Q: Is there a phone in the bathroom at Mountain Shadows?
A: No, there is no phone in the bathroom at Mountain Shadows Resort Scottsdale.
Q: Is there a separate closet in the rooms at Mountain Shadows?
A: All guest rooms at Mountain Shadows Resort Scottsdale feature a separate closet.
Q: Is there a whirlpool available in the guest rooms at Mountain Shadows?
A: No, a whirlpool is not available in the guest rooms at Mountain Shadows Resort Scottsdale.
Q: What bathroom amenities are included at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale provides luxurious red flower bath amenities in its guestrooms and suites.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at Mountain Shadows?
A: Yes, the on-site restaurant at Mountain Shadows Resort Scottsdale, Hearth '61, features signature dishes. Please contact the restaurant to learn more.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast. An a la carte menu is available, including vegan, vegetarian and gluten-free options.
Q: Can I make a reservation at the on-site restaurant at Mountain Shadows?
A: Yes, you can make a reservation at the on-site restaurant at Mountain Shadows Resort Scottsdale, Hearth '61.
Q: Can I take the free breakfast to-go at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast. An a la carte menu is available, including plenty of items that are suitable for to-go ordering.
Q: Does Mountain Shadows have an on-site restaurant?
A: Yes, Mountain Shadows has an on-site restaurant called Hearth ’61, serving dishes inspired by local and organic ingredients. Additionally, there is Rusty's for bites and brews overlooking the putting green, as well as room service and poolside dining options.
Q: Does Mountain Shadows in offer free breakfast for guests?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast. An a la carte menu is available.
Q: Does Mountain Shadows offer a continental breakfast as part of their meal plan for guests?
A: Mountain Shadows Resort Scottsdale does not a meal plan. An a la carte menu is available for breakfast.
Q: Does Mountain Shadows provide free breakfast for children?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast for children. An a la carte menu is available.
Q: Does the on-site restaurant at Mountain Shadows offer outdoor seating or a patio?
A: The on-site restaurants at Mountain Shadows Resort Scottsdale, Hearth '61 and Rusty's, both offer outdoor seating with a patio area.
Q: Does the on-site restaurant at Mountain Shadows offer vegetarian or vegan options?
A: Hearth '61 at Mountain Shadows Resort Scottsdale offers vegan, vegetarian, and gluten-free options.
Q: Is a breakfast buffet included in the meal plan at Mountain Shadows?
A: Mountain Shadow Resort Scottsdale does not offer a meal plan or buffet-style breakfast. An a la carte menu is available.
Q: Is a hot breakfast available as part of the meal plan at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature a meal plan. Hot breakfast entrees are available for purchase.
Q: Is breakfast included at the on-site restaurant at Mountain Shadows?
A: Breakfast is not included at Mountain Shadows Resort Scottsdale. Breakfast options include Hearth '61, Rusty's and room service.
Q: Is the free breakfast at Mountain Shadows available to all guests or only certain room types?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast. An a la carte menu is available.
Q: Is the free breakfast at Mountain Shadows served in the hotel restaurant or a dedicated area?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast. An a la carte menu is available.
Q: Is the free breakfast at Mountain Shadows served in the hotel restaurant or a dedicated area?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast.
Q: Is the free breakfast buffet-style at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast or a buffet-style breakfast. An a la carte menu is available.
Q: Is the on-site restaurant at Mountain Shadows open to non-hotel guests?
A: Yes, the on-site restaurants at Mountain Shadows Resort Scottsdale, Hearth '61 and Rusty's, are open to non-hotel guests.
Q: What are the operating hours of the on-site restaurant at Mountain Shadows?
A: Hearth '61 restaurant at Mountain Shadows Resort Scottsdale serves brunch daily from 7:00 a.m. to 2:00 p.m. Dinner is served from 5:00 p.m. to 9:00 p.m. Sundays to Thursdays and from 5:00 p.m. to 10:00 p.m. Fridays and Saturdays.
Q: What is the cost of the breakfast at Mountain Shadows?
A: The cost of breakfast items at Mountain Shadows varies by dish. Visit mountainshadows.com to see the latest menu pricing.
Q: What items are included in the free breakfast at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer a free breakfast. An a la carte menu is available.
Q: What type of cuisine is offered at the on-site restaurant at Mountain Shadows?
A: The on-site restaurant at Mountain Shadows Resort Scottsdale, Hearth ’61, offers cuisine inspired by local and organic ingredients with a focus on simplicity and exquisite flavors. The style of cuisine is primarily American.
Golf
Q: Can guests at Mountain Shadows rent golf equipment on-site?
A: Yes, guests visiting The Short Course at Mountain Shadows Resort Scottsdale can rent golf clubs on-site. PING rental clubs are available for $49 per round, including options for right-handed, left-handed, and junior clubs. Rental clubs are complimentary for registered resort guests. Golf balls are not included with the rental clubs.
Q: Does Mountain Shadows have an on-site golf course?
A: Yes, Mountain Shadows Resort Scottsdale has an on-site golf course called The Short Course. It is an 18-hole par-3 course designed to be playable for beginners while still challenging experienced golfers. The course features holes ranging from 75 to 200 yards, with a total yardage of up to 2,310 yards depending on the tees used. It offers a unique and scenic golf experience with views of Camelback and Mummy Mountains. Additionally, there is a putting and chipping practice area, but no driving range.
Q: Does Mountain Shadows offer a driving range or practice facilities?
A: Mountain Shadows Resort Scottsdale does not have a driving range, but it offers a putting and chipping practice area for golfers.
Q: Does Mountain Shadows offer golf lessons or clinics?
A: Yes, Mountain Shadows offers golf lessons to help improve your game. Whether you are new to golf or an experienced player, you can book lessons to perfect your putting, chipping, and pitching on their full-size putting and chipping green. You can contact the golf shop by phone or email to schedule a lesson.
Guest Parking
Q: Are electric car charging stations available at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale has electric vehicle charging stations available, including standard EV chargers and Tesla chargers, subject to availability.
Q: Are the EV charging stations at Mountain Shadows available 24/7?
A: Yes, EV charging stations are available at Mountain Shadows Resort Scottsdale 24/7.
Q: Are the EV charging stations at Mountain Shadows compatible with Tesla vehicles?
A: Yes, the EV charging stations at Mountain Shadows Resort Scottsdale are compatible with Tesla vehicles.
Q: Are there any restrictions or time limits for free parking at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time.
Q: Do I need to reserve a parking spot in advance at Mountain Shadows?
A: No, advance parking reservations are not required at Mountain Shadows Resort Scottsdale.
Q: Do I need to reserve an EV charging spot at Mountain Shadows?
A: No, a reservation is not required to use the EV charging stations at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have a gated entrance for guest self-parking?
A: Mountain Shadows Resort Scottsdale offers all guests valet parking in an ungated area. Self-parking is only available for select special events as noted.
Q: Does Mountain Shadows have on-site parking?
A: Yes, on-site parking is available at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have van-accessible parking in the self-parking facility?
A: Mountain Shadows Resort Scottsdale offers van-accessible parking.
Q: Does Mountain Shadows offer free parking for guests?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. Tesla and universal electric vehicle charging stations are also offered, subject to availability.
Q: Does Mountain Shadows offer motorcycle parking?
A: Mountain Shadows Resort Scottsdale accommodates motorcycle parking.
Q: Does Mountain Shadows offer off-site parking?
A: No, off-site parking is not available at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer on-site accessible, self-parking?
A: Yes, Mountain Shadows Resort Scottsdale offers on-site, accessible self-parking.
Q: Does Mountain Shadows offer parking?
A: Yes, Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time. Self-parking is not available, except for select special events as noted. Additionally, the resort provides Tesla and universal electric vehicle charging stations on site, subject to availability.
Q: Does Mountain Shadows offer secure or covered parking?
A: Parking at Mountain Shadows Resort Scottsdale is in an uncovered, ungated area.
Q: Does Mountain Shadows offer valet parking?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time.
Q: Does Mountain Shadows provide free parking for guests with electric vehicles?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time.
Q: Does Mountain Shadows provide long-term parking?
A: No, long-term parking is not provided at Mountain Shadows Resort Scottsdale.
Q: Does the Mountain Shadows offer RV parking?
A: Mountain Shadows Resort Scottsdale does not offer RV parking.
Q: How many EV charging stations does Mountain Shadows have?
A: Mountain Shadows Resort Scottsdale features 8 EV charging stations (6 Tesla and 2 universal).
Q: How many parking spaces are available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale features 243 parking spaces.
Q: Is free parking available for guests staying at Mountain Shadows during peak seasons or holidays?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time.
Q: Is parking available for oversized vehicles at Mountain Shadows?
A: No, parking is not available for oversized vehicles at Mountain Shadows Resort Scottsdale.
Q: Is the free parking at Mountain Shadows valet or self-parking?
A: The free parking included with the nightly resort fee at Mountain Shadows is overnight valet parking. Self-parking is not available except for special events when noted.
Q: Is there a fee for using EV charging stations at Mountain Shadows?
A: No, there is no fee for using EV charging stations at Mountain Shadows Resort Scottsdale.
Q: Is there a garage height limit at Mountain Shadows?
A: At Mountain Shadows Resort Scottsdale, the guest parking area is uncovered.
Q: Is there a limit on the number of vehicles that can park for free at Mountain Shadows?
A: Yes, two vehicles per room receive included parking with the resort fee at Mountain Shadows Resort Scottsdale.
Q: Is there a parking garage or lot near Mountain Shadows?
A: There is a parking lot right in front of Mountain Shadows Resort Scottsdale.
Q: Is valet parking available at Mountain Shadows?
A: Yes, valet parking is available at Mountain Shadows Resort Scottsdale.
Q: What are the charges for parking at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time.
Q: What is the charge for off-site parking at the Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer off-site parking.
Q: What is the charge for on-site parking at the Mountain Shadows?
A: Mountain Shadows Resort Scottsdale offers overnight valet parking included with the nightly resort fee, covering two vehicles per room. For day visits, valet parking is available for $15 plus tax. The resort offers parking validation if you dine at Hearth ’61, reserve a cabana or have a tee time.
Q: What is the charging speed of the EV stations at Mountain Shadows?
A: The charging speed of the EV stations at Mountain Shadows Resort Scottsdale is Level 2.
Q: What types of EV chargers are available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale features Tesla charges (6) and universal EV chargers (2).
Q: Where are the EV charging stations located at Mountain Shadows?
A: The EV charging stations at Mountain Shadows Resort Scottsdale are located in front of the resort, toward the west end of the parking lot (close to the golf course entrance).
Pet Policies
Q: Are pets allowed in all rooms at Mountain Shadows?
A: Pets are allowed throughout the resort guestrooms and in select residence suites at Mountain Shadows Resort Scottsdale. Contact the resort for more informaiton.
Q: Are pets allowed in at Mountain Shadows?
A: Yes, pets are allowed at Mountain Shadows Resort Scottsdale. Pets stay free in all resort guestrooms and select residences. The resort provides complimentary pet amenities such as a pet bed, food and water bowls, bottled water, doggie bags, and a pet amenity upon request. Pets must be fully trained, kept on a leash or carrier when outside the room, and registered with the hotel with a pet policy letter completed. Pets are not permitted in the pool areas, fitness center, golf course, or inside the restaurants Rusty’s and Hearth ’61, but they are welcome on the patio at Rusty’s. Pets should not be left unattended in guestrooms unless necessary, and if left alone, a pet door hanger should be placed on the door to alert staff.
Q: Are service animals allowed at Mountain Shadows?
A: Yes, registered service animals are welcome at Mountain Shadows Resort Scottsdale.
Q: Are there any size restrictions for pets at Mountain Shadows?
A: There are no specified size restrictions for pets at Mountain Shadows Resort Scottsdale. Pets are welcome throughout the resort guestrooms and in select residences, and they stay free. However, pets must be fully trained, kept on a leash or carrier when outside the room, registered with the hotel, and a pet policy letter must be completed.
Q: Can I leave my pet unattended in the room at Mountain Shadows?
A: Pets should not be left unattended in a guestroom at Mountain Shadows Resort Scottsdale unless necessary. If you do need to leave your pet alone in the room, you are asked to place the pet door hanger on the door to alert the staff. If the pet is alone in the room and being disruptive, and the resort is not able to reach the phone number provided, the resort retains the right to remove the pet from the room and care for it in the resort office until the guest returns. In such a case, a note will be left for the guest to alert them.
Q: Does Mountain Shadows charge an additional fee for pets?
A: Mountain Shadows Resort Scottsdale does not charge an additional fee for pets; pets stay free throughout the resort guestrooms and in select residences. Please notify the resort if you are planning to travel with your pet.
Q: Does Mountain Shadows have any restrictions on the number of pets allowed per room?
A: There are no restrictions on the number of pets allowed per room at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer pet amenities like beds or bowls?
A: Yes, Mountain Shadows Resort Scottsdale provides complimentary pet amenities including a pet bed, food and water bowls, bottled water, doggie bags, and a special pet amenity upon request.
Q: How much is the refundable pet deposit at Mountain Shadows?
A: There is no refundable pet deposit at Mountain Shadows Resort Scottsdale; pets stay free at the resort.
Q: Is Mountain Shadows pet-friendly?
A: Pets stay free at Mountain Shadows Resort Scottsdale, in all resort guestrooms as well as select residences. The resort provides a bed, food and water bowls, bottled water, doggie bags and a pet amenity (complimentary, upon request). Pets must be fully trained and kept on a leash or carrier when outside your room. Pets are not permitted in the pool areas, fitness center, golf course, or inside Rusty’s or Hearth ’61. Pets are welcome on the patio at Rusty’s. Pets must be registered with the hotel and a pet policy letter must be filled out.
Q: Is there a designated pet area or pet park at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a designated pet park. There is a pet waste station off to the side of the resort entrance, next to a shaded area with rocks and plants. Pet owners can walk their pets along the quiet streets of Paradise Valley or along the resort's golf course (while pets are on a leash).
Q: Is there a pet weight restriction at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a pet weight restriction.
Q: What is the limit for pet weight at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a weight limit for pets.
Q: What is the pet policy at Mountain Shadows?
A: At Mountain Shadows Resort Scottsdale, pets are welcome to stay free in all resort guestrooms and select residences. Guests traveling with pets should notify the resort when making a reservation. A complimentary pet amenity package is available upon request, which includes a pet bed, food and water bowls, bottled water, doggie bags, and a special pet amenity. Pets must be fully trained and kept on a leash or in a carrier when outside the guestroom. They are not allowed in the pool areas, fitness center, golf course, or inside the restaurants Rusty’s and Hearth ’61, but are welcome on the patio at Rusty’s. Pets should not be left unattended in guestrooms unless necessary; if left alone, a pet door hanger must be placed on the door to alert staff. All pets must be registered with the hotel, and a pet policy letter must be completed. Registered service animals that meet ADA requirements are allowed in the pool areas and indoor areas where food and drinks are served, but emotional support animals, therapy dogs, facility dogs, and companion dogs are not classified as service animals under the ADA.
Tennis
Q: Are there tennis courts at Mountain Shadows?
A: No, Mountain Shadows Resort Scottsdale does not feature tennis courts.
Q: How many tennis courts are there at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature tennis courts.
Attractions
Q: What are some popular attractions near Mountain Shadows?
A: Popular attractions near Mountain Shadows in Paradise Valley, Arizona include Camelback Mountain, Echo Canyon Trail / Echo Canyon Recreation Area, Cholla Trail, Phoenix Mountains Preserve, Piestewa Peak, Mountain Shadows Golf Course / The Short Course (Scottsdale golf courses), Topgolf, Desert Scenery of Paradise Valley, Hearth '61, The Citizens Club, Old Town Scottsdale, Taliesin West, McDowell Sonoran Preserve, Scottsdale Museum of Contemporary Art, Scottsdale Fashion Square, Desert Botanical Garden, McCormick-Stillman Railroad Park, Phoenix Zoo, Papago Park, Heard Museum, Fifth Avenue Shops, and world-class spas in Paradise Valley.
Sources: [1]
General
Q: Does the fitness center at Mountain Shadows provide complimentary towels and water?
A: Yes, the fitness center at Mountain Shadows Resort Scottsdale provides complimentary towels and water.
Reception And Guest Services
Q: Does the Mountain Shadows offer concierge services?
A: Yes, Mountain Shadows Resort Scottsdale offers concierge services. Their concierge acts as an expert guide to the area, providing suggestions for hiking trails, local dining spots, and helping guests plan their ideal stay in Paradise Valley. Guests can contact the concierge to assist with various arrangements, including ordering welcome amenities.
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at Mountain Shadows?
A: There are five food and beverage outlets at Mountain Shadows Resort Scottsdale: Hearth ’61, Rusty's, the Citizens Club Pool, Sunset Pool, and room service.
Q: How many lounges/bars are there at Mountain Shadows?
A: There are two bars at Mountain Shadows Resort Scottsdale. The Hearth '61 Bar is the main bar, including both bar and lounge seating. Rusty's at The Short Course is a more casual bar option, and it closes a bit earlier in the day.
Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature a casino.
Q: Are there any live entertainment events in the casino at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a casino. There is live music seasonally in the Hearth '61 Bar and poolside.
Q: Are there shops and services at Mountain Shadows?
A: Yes, shops and services are available at Mountain Shadows Resort Scottsdale. PV Mercantile offers unique gifts, apparel, to-go drinks and more.
Q: Are vending machines available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature vending machines. Snacks and drinks are available at PV Mercantile.
Q: Are video games available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have video games.
Q: Can guests rent a car directly from a rental desk at Mountain Shadows?
A: Guests cannot rent a car directly from a rental desk at Mountain Shadows Resort. However, the resort partners with Go Rentals, the only company that meets guests at the baggage claim area of Phoenix Sky Harbor Airport to provide a selection of vehicles. Guests can arrange rentals through this service, and booking a stay at the resort offers a 10% discount on rentals.
Q: Can the concierge at Mountain Shadows assist with booking local tours or attractions?
A: Yes, the concierge at Mountain Shadows can assist with planning your stay by providing expert guidance and suggestions for local activities, including the best hiking trails and places to eat. They are happy to help you plan your dream getaway, which can include booking local tours or attractions.
Q: Can the concierge at Mountain Shadows help with restaurant reservations?
A: Yes, the concierge at Mountain Shadows can assist with planning your stay, including providing suggestions for local dining options and helping you arrange restaurant reservations.
Q: Can the concierge at Mountain Shadows help with special requests like flowers or gifts?
A: Yes, the concierge at Mountain Shadows Resort Scottsdale can assist with special requests such as arranging beautifully arranged welcome amenities, which can include flowers or gifts. Guests can contact the concierge to place their order for these welcome amenities.
Q: Does Mountain Shadows have a BBQ or picnic area?
A: Mountain Shadows Resort Scottsdale does not feature a BBQ or picnic area.
Q: Does Mountain Shadows have a bookstore on the premises or within walking distance?
A: Mountain Shadows Resort Scottsdale does not have a bookstore on site or within walking distance.
Q: Does Mountain Shadows have a casino on-site?
A: No, Mountain Shadows Resort Scottsdale does not have a casino on-site.
Q: Does Mountain Shadows have a coin-operated laundry facility?
A: No, Mountain Shadows Resort Scottsdale does not have a coin-operated laundry facility.
Q: Does Mountain Shadows have a game room?
A: Mountain Shadows Resort Scottsdale does not feature a game room.
Q: Does Mountain Shadows have a gift shop or newsstand?
A: Yes, a gift shop available at Mountain Shadows Resort Scottsdale. PV Mercantile offers unique gifts, apparel, to-go drinks and more.
Q: Does Mountain Shadows have a shoe shine stand?
A: Mountain Shadows Resort Scottsdale does not have a shoe shine stand.
Q: Does Mountain Shadows have a sportsbook or betting lounge?
A: No, a sportsbook or betting lounge is not available at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer casino promotions or special gaming events?
A: Mountain Shadows Resort Scottsdale does not offer casino promotions or special gaming events; it does not have a casino.
Q: Does Mountain Shadows offer non-smoking public areas?
A: Yes, non-smoking public areas are offered at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer on-site laundry services for guests?
A: No, Mountain Shadows Resort Scottsdale does not offer on-site laundry services for guests. Same-day laundry service is available at Mountain Shadows Resort Scottsdale Monday through Friday; items received by 8:00 a.m. are returned by 5:00 p.m.
Q: Does Mountain Shadows offer porter or bellman services for guest luggage assistance?
A: Yes, Mountain Shadows Resort Scottsdale offers bellman services for guest luggage assistance.
Q: Does the casino at Mountain Shadows offer a rewards or loyalty program?
A: Mountain Shadows Resort Scottsdale does not have a casino.
Q: Does the casino at Mountain Shadows offer table games like blackjack and poker?
A: Mountain Shadows Resort Scottsdale does not have a casino.
Q: Does the concierge at Mountain Shadows arrange transportation services?
A: Yes, the concierge at Mountain Shadows can assist with transportation arrangements. They can help you plan your stay and provide guidance, and there is a recommended car rental service, Go Rentals, which meets guests at Phoenix Sky Harbor Airport baggage claim and offers a range of vehicles and tailored services. Booking a stay also provides a discount on rentals through this service.
Q: Does the concierge at Mountain Shadows provide city maps and recommendations?
A: The concierge at Mountain Shadows Resort Scottsdale is happy to assist guests by providing city maps and recommendations of local things to do.
Q: Is smoking allowed at Mountain Shadows?
A: Smoking is not allowed inside any guestrooms at Mountain Shadows, but it is permitted on guestroom balconies and patios.
Q: Is there a convenience or sundry store at Mountain Shadows?
A: Yes, Mountain Shadows has a convenience and sundry store called PV Mercantile. It offers gifts, apparel, to-go drinks and other items you may need.
Q: Is there a dress code for the casino at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a casino.
Q: Is there a florist available on-site or nearby at Mountain Shadows?
A: Florists are available near Mountain Shadows Resort Scottsdale. There is no florist available on-site at Mountain Shadows Resort Scottsdale. The resort can arrange for flowers to be delivered to your room.
Q: Is there a hairdresser at Mountain Shadows?
A: There is no hairdresser at Mountain Shadows Resort Scottsdale.
Q: Is there a market available at Mountain Shadows?
A: No, Mountain Shadows Resort Scottsdale does not have a market.
Q: Is there an extra charge for concierge assistance at Mountain Shadows?
A: No, there is no extra charge for concierge assistance at Mountain Shadows Resort Scottsdale.
Q: Is there an ice machine at Mountain Shadows?
A: Yes, there are multiple ice machines at Mountain Shadows Resort Scottsdale.
Q: What are the laundry hours at Mountain Shadows?
A: Same-day laundry service is available at Mountain Shadows Resort Scottsdale Monday through Friday for items received by 8:00 a.m. They are returned by 5:00 p.m.
Q: What are the operating hours of the casino at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a casino.
Q: What are the operating hours of the concierge desk at Mountain Shadows?
A: The concierge desk at Mountain Shadows Resort Scottsdale operates 24 hours a day, 7 days a week.
Q: What types of slot machines are available at the casino in Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a casino.
Credit Card Options
Q: Can I use JCB at Mountain Shadows?
A: No, JCB is not accepted at Mountain Shadows Resort Scottsdale.
Q: Can I use Mastercard at Mountain Shadows?
A: Yes, Mastercard is accepted at Mountain Shadows Resort Scottsdale.
Q: Can I use UnionPay at Mountain Shadows?
A: No, you cannot use UnionPay at Mountain Shadows Resort Scottsdale.
Q: Can I use Visa at Mountain Shadows?
A: Yes, Visa is accepted at Mountain Shadows Resort Scottsdale.
Q: Is contactless payment available during check-in or check-out at Mountain Shadows?
A: Contactless payment is available during check-out at Mountain Shadows Resort Scottsdale. Contactless payment is not available during check-in.
Q: Is Diners Club accepted at Mountain Shadows?
A: Diners Club is not accepted at Mountain Shadows Resort Scottsdale.
Q: Is Discover Card accepted at Mountain Shadows?
A: Yes, Discover Card is accepted at Mountain Shadows Resort Scottsdale.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at Mountain Shadows?
A: Yes, you can connect multiple devices to the free internet at Mountain Shadows Resort Scottsdale. Internet is included as part of the nightly resort fee.
Q: Do I need to log in or use a special code to access the free internet at Mountain Shadows?
A: You will log in to access the free internet at Mountain Shadows Resort Scottsdale, by providing your room number, name and email address.
Q: Do the guest rooms at Mountain Shadows in Paradise Valley, Arizona have wifi?
A: Yes, the guest rooms at Mountain Shadows Resort Scottsdale include unlimited WiFi as part of the resort's daily resort fee.
Q: Does Mountain Shadows in Paradise Valley, Arizona offer free internet access for guests?
A: High-speed internet access on unlimited devices is included in the daily resort fee at Mountain Shadows Resort Scottsdale
Q: Is the free internet access at Mountain Shadows secure for online banking or transactions?
A: No, the free internet access at Mountain Shadows Resort Scottsdale is not secure for online banking or transactions as it is a public network.
Q: Is the free internet at Mountain Shadows limited to certain hours or available 24/7?
A: The free internet at Mountain Shadows Resort Scottsdale is available 24/7 and is not limited to certain hours.
Q: Is the free internet speed at Mountain Shadows in Paradise Valley, Arizona suitable for video streaming and work?
A: Yes, the free internet at Mountain Shadows Resort Scottsdale is suitable for video streaming and work. The resort offers high-speed internet access on unlimited devices as part of the resort fee, which supports activities like streaming and professional tasks.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale has a security team on-site 24/7. Should any security needs arise during a meeting/event, security is available.
Q: Are staff available at Mountain Shadows for manual work?
A: The Mountain Shadows Resort Scottsdale team members complete a variety of work tasks, but are not available for hire.
Sources: [1]
Q: Does Mountain Shadows offer registration services for meeting/event services?
A: Yes, Mountain Shadows Resort Scottsdale offers registration services for meeting/event services.
Q: Is a carpenter available for meeting/event services at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a carpenter available for meetings or events. Carpenters are available locally.
Q: Is a decorator available for meeting/event services at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not provide a decorator for meetings or events, but can recommend local companies that can assist.
Q: Is a locksmith available for meeting/event services at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have a locksmith available for meetings or events. Locksmiths are available locally.
Q: Is a photographer available for meeting/event services at Mountain Shadows?
A: Local photographers can be recommended for meeting/event services at Mountain Shadows Resort Scottsdale. The resort does not directly offer a photographer.
Q: Is an AV technician available for meeting/event services at Mountain Shadows?
A: Yes, an AV technician is available for meeting/event services at Mountain Shadows Resort Scottsdale. The resort has a dedicated, on-site AV team.
Q: Is an electrician available for meeting/event services at Mountain Shadowsl?
A: The Mountain Shadows Resort Scottsdale on-site engineering team is available to assist with any general meeting room issues. For any specific or special electrical needs, please contact your catering or conference services manager.
Q: Is event lighting available at Mountain Shadows?
A: Yes, event lighting is available for purchase at Mountain Shadows Resort Scottsdale through its in-house AV provider.
Q: Is there copy or duplicating services available in the meeting rooms at Mountain Shadows?
A: While this is not available in the meeting rooms at Mountain Shadows Resort Scottsdale, printing is available at the front desk. Additionally, printers can be rented through the in-house AV provider.
Snow Skiing & Snowboarding
Q: Are ski lockers available at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not offer ski lockers. There is no skiing in the Scottsdale area.
Q: Does Mountain Shadows offer ski-in/ski-out access?
A: Mountain Shadows Resort does not offer ski-in/ski-out access. The resort is located in Paradise Valley, Arizona, a desert destination that is not close to any skiing areas.
Q: How far is the ski area to the Mountain Shadows?
A: Mountain Shadows Resort Scottsdale is not close to any skiing areas as there aren't any within the Phoenix-Scottsdale area.
Specialty Pools
Q: Is there a hot tub or jacuzzi available at Mountain Shadows?
A: There is a hot tub at Mountain Shadows Resort Scottsdale, which can be found at The Citizens Club.
Q: Is there a whirlpool available for guests at Mountain Shadows?
A: Yes, there is an outdoor whirlpool (hot tub) available for guests at Mountain Shadows Resort Scottsdale at The Citizens Club pool and fitness area. Whirlpools are not available in the guest rooms.
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at Mountain Shadows?
A: Yes, stack chairs are available at Mountain Shadows Resort Scottsdale.
Q: Are tables available in the meeting room(s) at Mountain Shadows?
A: Yes, tables are available in the meeting rooms at Mountain Shadows Resort Scottsdale, including multiple options to suit your needs.
Q: Are whiteboards available in the meeting rooms at Mountain Shadows ?
A: Yes, whiteboards are available in the meeting rooms at Mountain Shadows Resort Scottsdale.
Q: Is a podium lectern available in the meeting room at Mountain Shadows?
A: Yes, a podium lectern is available in the meeting rooms at Mountain Shadows Resort Scottsdale.
Q: Is there an installed stage in the meeting room at Mountain Shadows?
A: The meeting rooms at Mountain Shadows Resort Scottsdale do not feature permanent stages; a stage can be added upon your request.
Fire Safety & Prevention
Q: Are there elevators at Mountain Shadows?
A: Yes, all guestroom wings at Mountain Shadows Resort Scottsdale feature elevators.
Q: Are there visual alarms in guest rooms and suites at Mountain Shadows?
A: Yes, there are visual alarms in guest rooms and suites at Mountain Shadows Resort Scottsdale.
Q: Are visual alarms available in public areas at Mountain Shadows?
A: Yes, there are visual alarms in public areas at Mountain Shadows Resort Scottsdale.
Q: Do guest rooms and suites at Mountain Shadows have audible alarms?
A: Yes, guest rooms and suites at Mountain Shadows Resort Scottsdale are equipped with audible emergency alarms.
Q: Do public hallways at Mountain Shadows have audible alarms?
A: Yes, public hallways at Mountain Shadows Resort Scottsdale have audible alarms.
Q: Does Mountain Shadows have visual alarms in public hallways?
A: Yes, Mountain Shadows Resort Scottsdale has visual alarms in public hallways.
Hotel Category
Q: Does Mountain Shadows have a reward program?
A: Yes, Mountain Shadows Resort Scottsdale has a rewards program where guests can earn benefits based on their stays and spending. The program has three loyalty levels—Hiker, Climber, and Mountaineer—with increasing perks such as member discounts, early check-in and late check-out (when available), room upgrades, and food-and-drink credits. Visit mountainshadows.com/rewards for more information.
Q: Is Mountain Shadows considered a resort property?
A: Yes, Mountain Shadows Resort Scottsdale is considered a boutique resort property. It offers a range of resort amenities including luxurious rooms and suites, multiple restaurants, two pools, an 18-hole par-3 golf course, daily fitness classes, a curated art gallery, and special events, all set in a stunning desert destination in Paradise Valley, Arizona.
Room Related Taxes & Fees
Q: Does Mountain Shadows charge a resort fee for guests?
A: Yes, Mountain Shadows Resort Scottsdale charges a daily resort fee of $49 plus tax for guests. This fee includes amenities such as valet parking, complimentary golf club rentals with paid green fees, fitness center classes, high-speed internet access, daily water bottles, in-room coffee and tea services, access to pools and putting greens, electric vehicle charging stations, business center services, and more.
Accessibility and Guest Room Security
Q: Are accessible vanities available at Mountain Shadows?
A: Yes, accessible vanities are available in accessible guestrooms at Mountain Shadows Resort Scottsdale.
Sources: [1]
Q: Are bathtub grab bars available for guest safety at Mountain Shadows?
A: Bathtubs at Mountain Shadows Resort Scottsdale do not feature grab bars. Most rooms have a shower and no bathtub.
Q: Are hearing accessible rooms and/or kits available at Mountain Shadows?
A: Yes, hearing accessible rooms are available at Mountain Shadows Resort Scottsdale.
Q: Are lowered deadbolts available on guest room doors at Mountain Shadows to enhance guest security?
A: Yes, lowered deadbolts are available on guest room doors at Mountain Shadows Resort Scottsdale to enhance guest security.
Q: Are lowered electrical outlets available at Mountain Shadows to enhance guest accessibility and safety?
A: Yes, lowered electrical outlets are available at Mountain Shadows Resort Scottsdale to enhance guest accessibility and safety.
Q: Are lowered view ports available in guest room doors at Mountain Shadows to enhance guest security?
A: Yes, guestroom doors at Mountain Shadows Resort Scottsdale feature lowered view ports to enhance guest security.
Q: Are mobility accessible rooms and/or kits available at Mountain Shadows?
A: Yes, Mountain Shadows Resort Scottsdale offers mobility accessible rooms.
Q: Are transfer showers available in guest rooms at Mountain Shadows?
A: Yes, transfer showers are available in the accessible guest rooms at Mountain Shadows Resort Scottsdale.
Q: Are view ports available in guest room and suite doors at Mountain Shadows to enhance guest security?
A: Yes, view ports are available in guest room and suite doors at Mountain Shadows Resort Scottsdale to enhance guest security.
Q: Can I share my digital key with other guests at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys.
Q: Can I use a digital key to access hotel amenities at Mountain Shadows?
A: No, you cannot use a digital key to access hotel amenities at Mountain Shadows Resort Scottsdale.
Q: Do the accessible rooms in Mountain Shadows have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms in Mountain Shadows Resort Scottsdale have doors that provide a 32-inch wide opening.
Q: Do the guest room and suite doors at Mountain Shadows have self-closing mechanisms?
A: Yes, the guest room and suite doors at Mountain Shadows Resort Scottsdale have self-closing mechanisms.
Q: Do the pools at Mountain Shadows offer a sloped entry?
A: No, the pools at Mountain Shadows Resort Scottsdale do not offer a sloped entry.
Q: Do the pools at Mountain Shadows offer have a self-operating lift?
A: The pools at Mountain Shadows are equipped with ADA chair lifts that provide accessible paths of travel, allowing for assisted pool entry rather than self-operating lifts.
Q: Do the room windows at Mountain Shadows open for guest comfort and ventilation?
A: Guestrooms at Mountain Shadows Resort Scottsdale that feature patios or balconies feature floor-to-ceiling sliding glass doors that can be opened. Signature Deluxe Guestrooms, which do not feature any outdoor space, do not have any windows or sliding glass doors that can be opened for ventilation.
Q: Does Mountain Shadows allow digital key access for all room types?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys.
Q: Does Mountain Shadows have alarm clock telephone ringers?
A: Yes, Mountain Shadows Resort Scottsdale has alarm clock telephone ringers.
Q: Does Mountain Shadows have an accessible registration desk?
A: Yes, there is an accessible registration desk at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have an wheel chair accessible route to the registration desk?
A: Yes, there is a wheelchair accessible route to the registration desk at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows have deadbolts on guest room and suite doors?
A: Yes, there are deadbolts on guest room and suite doors at Mountain Shadows Resort Scottsdale.
Q: Does Mountain Shadows offer a toilet seat at wheelchair height for disabled guests?
A: Yes, Mountain Shadows Resort Scottsdale offers a toilet seat at wheelchair height for disabled guests.
Q: Does Mountain Shadows offer digital key access?
A: Mountain Shadows Resort Scottsdale does not offer digital key access.
Q: Does Mountain Shadows offer lever handles on guest room doors?
A: Yes, Mountain Shadows Resort Scottsdale offers lever handles on guest room doors.
Q: Does Mountain Shadows offer lowered night guards on guest room doors?
A: Mountain Shadows Resort Scottsdale offers lowered night guards on guest room doors for accessible room types.
Q: Does Mountain Shadows offer room and suite access through an exterior corridor?
A: All rooms and suites at Mountain Shadows Resort Scottsdale are accessible via indoor corridors.
Q: Does Mountain Shadows offer room and suite access through an interior corridor?
A: All rooms and suites at Mountain Shadows Resort Scottsdale are accessible via indoor corridors.
Q: Does Mountain Shadows offer safety chains or latches on guest doors?
A: Yes, all guest rooms and suites at Mountain Shadows Resort Scottsdale feature privacy latches on the doors.
Q: Does Mountain Shadows offer secondary locks on room windows?
A: No, Mountain Shadows Resort Scottsdale does not offer secondary locks on room windows.
Q: Does Mountain Shadows provide electronic room keys for guests?
A: Yes, Mountain Shadows Resort Scottsdale provides electronic room keys for guests.
Q: Does Mountain Shadows provide meeting space for guests?
A: Yes, meeting space is provided for guests at Mountain Shadows Resort Scottsdale. Contact the resort for pricing options and availability.
Q: Does the Mountain Shadows, have roll-in shower available?
A: Yes, Mountain Shadows Resort Scottsdale offers roll-in showers with folding seats and hand-held shower wands in its accessible guestrooms.
Q: How can I use a digital key at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys.
Q: How do I troubleshoot issues with my digital key at Mountain Shadows?
A: To troubleshoot issues with your digital key at Mountain Shadows in Paradise Valley, Arizona, ensure your device and account basics first: confirm you are checked in and assigned to the room, sign into the same account used for the reservation, and make sure the hotel app is up to date. Turn on Bluetooth and verify the hotel app has the necessary permissions (Bluetooth and, if requested, Location). Force-close and reopen the app or restart your phone and try the digital key again. If the key still does not work, contact the front desk or the property/vendor support so they can reissue the key, verify permissions, or provide a physical key.
Q: How long is my digital key valid after check-out at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys.
Q: Is a physical key card still available if I use a digital key at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys. Physical key cards are available for all rooms.
Q: Is an adjustable-height hand-held shower wand available at Mountain Shadows?
A: Yes, an adjustable-height hand-held shower wand is available at Mountain Shadows Resort Scottsdale.
Q: Is an internet connection required to use a digital key at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys.
Q: Is there an accessible entrance to on-site fitness center at Mountain Shadows?
A: Yes, there is an accessible entrance to the fitness center at Mountain Shadows Resort Scottsdale.
Q: Is there an accessible entrance to the on-site business center at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have an on-site business center. The front desk is happy to assist with small print jobs as well as scanning. Please note that the resort team cannot handle USB sticks. There is an accessible entrance to the front desk area.
Q: Is there an accessible entrance to the on-site spa at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not have an on-site spa.
Q: Is there an accessible entrance to the on-site swimming pool at Mountain Shadows?
A: Yes, there are accessible paths of travel to the pools at Mountain Shadows Resort Scottsdale, and ADA chair lifts are available at pools with accessible paths of travel.
Q: Is there an accessible main entrance to the Mountain Shadows?
A: Yes, Mountain Shadows Resort has a wide entrance to the lobby and front desk with double doors, providing an accessible main entrance.
Q: Is there an accessible route to guest room at Mountain Shadows?
A: Yes, there is an accessible path of travel to all guestrooms at Mountain Shadows Resort Scottsdale.
Q: What app do I need to access the digital key for Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature guest room access via digital keys.
Workspace Amenities
Q: Are speakerphones available at Mountain Shadows?
A: Yes, speakerphones are available at Mountain Shadows Resort Scottdale.
Q: Do the guest rooms at Mountain Shadows have phones with voicemail?
A: Yes, the guest rooms at Mountain Shadows have phones with voicemail.
Q: Do the rooms at Mountain Shadows have desk chairs?
A: Yes, the rooms at Mountain Shadows Resort Scottsdale include a built-in workspace with a desk chair.
Q: Do the rooms at Mountain Shadows have ergonomic chairs for working comfortably?
A: No, the rooms at Mountain Shadows do not have ergonomic chairs for working comfortably.
Q: Does Mountain Shadows have electrical outlets at desk level?
A: Yes, Mountain Shadows rooms feature a built-in workspace, including electrical outlets at desk level for convenient use.
Q: Does Mountain Shadows provide a spare electrical outlet at the desk?
A: Yes, Mountain Shadows Resort Scottsdale provides a spare electrical outlet at the desk.
Q: How many telephones are found in the rooms at Mountain Shadows?
A: Each guest room at Mountain Shadows Resort Scottsdale features one phone; suites feature multiple phones.
Q: Is an in-room printer available at Mountain Shadows?
A: No, there is no in-room printer at Mountain Shadows Resort Scottsdale.
Q: Is in-room fax available at Mountain Shadows?
A: No, in‑room fax is not available at Mountain Shadows Resort Scottsdale.
Q: What is the electric voltage in rooms at Mountain Shadows?
A: The rooms at Mountain Shadows Resort Scottsdale feature the US standard electrical voltage of 120 volts.
Airport Information
Q: Does Mountain Shadows offer a free airport shuttle?
A: No, Mountain Shadows Resort Scottsdale does not offer a free airport shuttle.
Q: How far is Mountain Shadows from the nearest airport?
A: Mountain Shadows Resort Scottsdale is approximately 9 miles southwest of Scottsdale Airport, which is the nearest airport servicing corporate and private jets. It also offers commercial flights via JSX.
Q: What transportation options are available from the airport to Mountain Shadows?
A: Transportation options from the airport to Mountain Shadows include renting a car through Go Rentals, the exclusive rental company that meets guests at baggage claim at Phoenix Sky Harbor Airport. They offer a wide selection of vehicles from luxury to economy and provide personalized concierge services to tailor the rental experience. Booking a stay at the resort also grants a 10% discount on car rentals. The resort does not offer a shuttle service, but the location is a short drive from nearby areas such as Old Town Scottsdale, Arcadia, and the Biltmore neighborhoods.
City Center
Q: What is the compass direction from Mountain Shadows to the city center?
A: Mountain Shadows Resort is located at 5445 E. Lincoln Dr. in Paradise Valley, AZ. The city center of Scottsdale is located to the southeast.
Q: What is the distance of the city center from Mountain Shadows?
A: Mountain Shadows Resort Scottsdale is located in the serene town of Paradise Valley, which does not have a traditional city center. Next door, the city center of Scottsdale is 5 miles away.
Property Internet Provider
Q: What is the wifi bandwidth at Mountain Shadows?
A: The WiFi bandwidth at Mountain Shadows Resort Scottsdale is 40 Mbps for downloading and 20 Mbps for uploading, per device, with a valid room number and name.
Spa Facilities
Q: Does Mountain Shadows have a spa on-site?
A: Mountain Shadows Resort Scottsdale does not have a spa on site. It offers in-room massage and facial services that provide a luxurious and restorative experience in the privacy of your guestroom or suite. Various massage styles are available, including Swedish, Thai, Shiatsu, and reflexology, along with rejuvenating facials such as anti-aging treatments, chemical peels, and dermaplaning. These services are designed to promote relaxation and renewal, effectively serving as spa treatments available on-site.
Q: What types of treatments are offered at the spa at Mountain Shadows?
A: Mountain Shadows Resort Scottsdale does not feature a spa. Massages and facials are available in your guestroom or suite. Massage options include Swedish, Thai, Shiatsu, and reflexology. Rejuvenating facials include anti-aging treatments, chemical peels, and dermaplaning.